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Terms of Service

Last updated: February 10, 2026

1. Acceptance of Terms

By accessing or using ConsumerShield ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

ConsumerShield provides educational information about consumer rights under federal laws including the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA). We also offer tools to help identify potential legal violations and connect consumers with qualified attorneys.

3. Not Legal Advice

IMPORTANT: The information provided through our Service is for educational purposes only and does not constitute legal advice. Our violation checker and other tools provide general information and are not a substitute for professional legal counsel.

We do not represent you or any user as an attorney. No attorney-client relationship is created by using our Service. For legal advice specific to your situation, please consult with a licensed attorney.

4. Attorney Referrals

When you request to be connected with an attorney through our Service:

  • We share your information with attorneys in our network who may be able to assist you
  • Attorneys are independent professionals; we do not control their actions or advice
  • Connection with an attorney does not guarantee representation or a specific outcome
  • You are free to choose whether to engage any attorney we connect you with

5. User Responsibilities

By using our Service, you agree to:

  • Provide accurate and truthful information
  • Not use the Service for any unlawful purpose
  • Not attempt to interfere with or disrupt the Service
  • Not impersonate any person or entity
  • Comply with all applicable laws and regulations

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of ConsumerShield or its content suppliers and is protected by intellectual property laws. Letter templates provided are for personal use only.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONSUMERSHIELD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability for any claim arising from the Service shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

We do not guarantee any specific legal outcome or that the information provided is complete, accurate, or applicable to your specific situation.

9. Indemnification

You agree to indemnify and hold harmless ConsumerShield and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on our website. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@consumershield.com