Privacy Policy
Last updated: February 10, 2026
Introduction
ConsumerShield ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you use our violation checker or contact form, we may collect:
- Name and contact information (email, phone number)
- State of residence
- Information about your debt collection or robocall experience
- Documentation you choose to share (letters, call logs, etc.)
Automatically Collected Information
We may automatically collect:
- Device and browser information
- IP address and location data
- Usage data and browsing patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Evaluate potential legal violations
- Connect you with qualified consumer rights attorneys
- Improve our services and user experience
- Send you relevant educational content (with your consent)
- Comply with legal obligations
Information Sharing
We may share your information with:
- Attorneys: When you request to be connected with an attorney, we share your intake information with qualified attorneys in our network.
- Service Providers: Third parties that help us operate our website and provide services (hosting, analytics, email delivery).
- Legal Requirements: When required by law or to protect our rights.
Attorney-Client Privilege
Important: Information you share through our website is not protected by attorney-client privilege until you establish a formal relationship with an attorney. Once an attorney agrees to represent you, communications between you and that attorney are privileged.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Cookies
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@consumershield.com